GeM VENDOR ASSESSMENT FOR OEM, DEEMED OEM’S and CONTRACT MANUFACTURERS

Understanding Vendor Assessment on GeM

Vendor Assessment on GeM serves as a quality check for the items and services given by merchants. Buyers have confidence in pre-assessed vendors, who are designated by a “VA” tag, because their credentials have been validated and authenticated. It also enables OEMs to claim exemption during the tendering process in accordance with MSE policy.

What is RITES?

RITES, a powerhouse in India’s transportation infrastructure since 1974, brings its impressive track record to the GeM platform. Their journey extends beyond construction, encompassing a full range of engineering services – from conceptualizing projects to finalization.

But RITES’ influence goes beyond building. They’ve earned a reputation for rigorous verification and validation processes. Their involvement in ensuring the quality of vendors and service providers for India’s reliable train networks exemplifies their commitment to excellence.

Why the Shift from QCI to RITES?

This tradition of outstanding quality control made RITES an obvious choice for a vital function on GeM: Vendor Assessment. Following a competitive tender procedure in 2024, RITES is now responsible for delivering a new level of confidence and transparency in government procurement across India.

The Current Two-Stage Assessment Process with RITES

The assessment process with RITES consists of two stages which make the process very easy and bring an opportunity to start the process immediately and obtain an OEM panel.

Desktop Assessment:

Vendors submit documents and information for RITES to validate their data, processes, and policies. This stage focuses on four integral parts:

– Territory of Operation

– Financial capacity & Shareholding

– Production capability & process

– Quality Implementation Standards

2.Video Assessment: 

After successfully completing the desktop assessment, GeM sellers undergo a video verification process conducted by RITES auditors. This meticulous step ensures the information provided matches the seller’s actual operations.

Here’s a breakdown of what to expect:

Pre-Call Preparations:

• Testing, Testing, 1, 2, 3 (Demo call): To avoid technical glitches during the actual call, a demo network testing call is scheduled beforehand. This ensures a smooth and efficient video verification experience.

The Video Verification Call:

• A Deep Dive (2-4 hours): Expect a comprehensive review of your claimed processes during the video call, typically lasting between 2 and 4 hours. This thorough examination leaves no stone unturned.
• Recording for posterity: The video call is recorded and securely saved on RITES’ portal for future audits. This recording serves as a valuable record, upholding the integrity of the entire system.

Verification Steps:

1. Location, Location, Location: Right off the bat, the call begins with capturing the coordinates of your manufacturing facility. This confirms that your operations are conducted within a compliant and approved environment.

1. App Check: To verify the physical setup aligns with your submitted documents, you’ll be asked to download a special application from the Play Store.

1. Important Note: This app currently functions only on Android devices.

By combining document verification with meticulous video calls, RITES ensures a robust and dependable assessment process for GeM. This commitment to transparency fosters trust for both buyers and sellers within the GeM platform.

GeM has introduced a separate login system for RITES assessment, simplifying the vendor experience. This change ensures a more organized and efficient process.