Privacy Policy
Bizhelp Technology and Advisory Pvt Ltd
Effective Date: 12 July 2025
At Bizhelp Technology and Advisory Pvt Ltd (“Company,” “we,” “us,” “our”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://bizhelp.co.in, including all associated pages such as https://bizhelp.co.in/GemTraining.html, use our training services, or otherwise engage with our brand Bizhelp.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our services:
1.1. Personal Identifiable Information (PII):
- Name
- Mobile number
- Email address
- Billing address
- PAN, GST, Udyam, or business details (if applicable for training/consultation)
1.2. Payment Information:
We may collect limited payment-related information such as:
- UPI ID
- Transaction reference number
- Bank or card issuer (Note: We do not store your card or banking passwords; payments are processed via third-party secure gateways.)
1.3. Technical Data:
- IP address
- Browser type
- Device type
- Pages visited, time spent, and activity logs
1.4. Cookies and Tracking Technologies:
We use cookies and similar tools to enhance user experience, track preferences, and analyze website traffic. You can manage cookie settings in your browser.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To register you for training or consultation programs
- To communicate updates, confirmations, or invoices
- To process payments and generate receipts
- To respond to queries, complaints, or support requests
- To maintain legal compliance and audit records
- To improve website performance and customer experience
- To send promotional emails, only if you opt in
3. Sharing and Disclosure of Your Data
We do not sell, trade, or rent your personal data. However, your information may be shared with:
3.1. Third-party service providers:
For services such as:
- Payment gateways (e.g., Razorpay, Paytm, UPI systems)
- Email/SMS notification services
- Website analytics (e.g., Google Analytics)
3.2. Legal and Regulatory Authorities:
If required under applicable laws or by court orders, we may disclose data to:
- Tax authorities
- Government agencies
- Law enforcement agencies
3.3. Internal Teams:
Our internal staff (admin, trainers, support team) may access your information solely for delivering the agreed services.
4. Data Retention
We retain your information only as long as necessary for:
- Completing the purpose it was collected for (e.g., training, billing)
- Fulfilling legal and regulatory obligations
- Internal auditing and tax compliance (as per Section 3 of the Indian IT Act and Income Tax Act, 1961)
Typically, financial records are retained for 7 years or more based on applicable laws.
5. Your Rights and Choices
As per Indian law and applicable international standards (including GDPR, wherever applicable), you have the following rights:
- Right to access: You can request details of your personal data.
- Right to correction: You can update or correct your data by emailing us.
- Right to deletion: You may request that we delete your personal data unless retention is required by law.
- Right to withdraw consent: You may opt out of marketing emails at any time by clicking “unsubscribe” or emailing us.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. This includes:
- SSL encryption of our website
- Secure third-party payment gateways
- Access controls and role-based permissions for staff
However, no digital platform is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us for immediate deletion.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. All updates will be posted with the “Effective Date” at the top. We recommend reviewing this page periodically for any changes.
9. Grievance Redressal Officer
As per the Information Technology (Intermediaries Guidelines) Rules, 2011, the following officer is appointed for addressing grievances:
- Name: Compliance Officer – Bizhelp
- Email: [email protected]
- Phone: +91 92892 58849
- Address: Registered Office – Bizhelp Technology and Advisory Pvt Ltd, Delhi, India
10. Governing Law and Jurisdiction
This policy is governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
11. Company Contact Information
- Company Name: Bizhelp Technology and Advisory Pvt Ltd
- Brand Name: Bizhelp
- Email: [email protected]
- Phone: +91 92892 58849
- Website: https://bizhelp.co.in