Terms of Service
Bizhelp Technology and Advisory Pvt Ltd
Effective Date: 12 July 2025
These Terms of Service ("Terms") govern your access to and use of the training programs, consulting services, resources, tools, and content provided by Bizhelp Technology and Advisory Pvt Ltd ("Company", "we", "us", or "our"), including the website https://bizhelp.co.in and all related services under the brand name Bizhelp.
By accessing our website, registering for training, or using any of our services, you ("User", "Participant", "Client", "You") agree to comply with these Terms. If you do not agree to any part of these Terms, you must refrain from using our services.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement under applicable laws to register for our training or consultation services. By using our services, you confirm that the information you provide is accurate, truthful, and complete.
2. Services Offered
We provide both online and offline training programs, consulting sessions, and documentation support primarily related to the Government e-Marketplace (GeM), public procurement, tenders, compliance, taxation, and startup-related assistance. These services may include but are not limited to:
- Live instructor-led GeM training
- Access to training materials and resources
- Email/phone consultation
- Pre-recorded modules
- Support in GeM bidding and registration
We reserve the right to modify or discontinue any part of our services without notice.
3. User Obligations
You agree to:
- Use the services only for lawful purposes.
- Refrain from sharing login credentials, training materials, or proprietary documents with third parties.
- Not engage in any activity that disrupts or harms the website, platform, or training environment.
- Maintain the confidentiality of all account-related information.
Any misuse or breach may result in termination of your access without a refund and legal action where applicable.
4. Payments and Fees
All training or service fees must be paid in advance as per the fee structure displayed on our website or communicated via official channels.
- Payments are accepted through UPI, bank transfer, debit/credit card, and other approved digital methods.
- Payment confirmation is mandatory to confirm registration.
- All payments are subject to our Refund Policy, which you are encouraged to read.
Invoices and receipts will be provided via email upon successful payment.
5. Intellectual Property
All content provided by Bizhelp, including but not limited to:
- Course materials
- Presentations
- Recorded videos
- Trademarks, brand elements, and logos
- Website content and documentation
are the exclusive intellectual property of Bizhelp Technology and Advisory Pvt Ltd. You may not reproduce, distribute, sell, license, or share any part of our content without our prior written permission. Violation may lead to legal action.
6. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, including but not limited to:
- Accuracy or completeness of the information provided
- Uninterrupted availability of our website or services
- Suitability of training for any specific outcome (e.g., government contract award, GeM registration success)
We do not guarantee that completing our training will result in business success or government procurement orders.
7. Limitation of Liability
To the fullest extent permitted by law, Bizhelp shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of business, revenue, or profits
- Technical issues, network failure, or force majeure
Our liability for any direct damages shall be limited to the amount paid by you for the service in question.
8. Termination
We reserve the right to suspend or terminate your access to our services, without notice, if you:
- Violate these Terms
- Provide false information
- Misuse training content or credentials
- Engage in fraud or illegal activity
Upon termination, your right to use the services will immediately cease, and no refunds shall be issued unless expressly approved.
9. Changes to Terms
We may revise or update these Terms from time to time. Any changes will be posted on this page with the “Effective Date” updated. Your continued use of our services after changes implies your acceptance of the revised Terms.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
11. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and handle your personal data. Please review it here.
12. Contact Information
For any concerns or clarifications regarding these Terms, please contact:
- Company Name: Bizhelp Technology and Advisory Pvt Ltd
- Phone: +91 92892 58849
- Email: [email protected]
- Website: https://bizhelp.co.in